All internet sales will be followed up with a email confirmation to the address provided. If for some reason you have not received your confirmation, please check your spam/junk mailbox, sometimes the confirmation email will be redirected by spam blockers. If you did not receive a confirmation email at the end of your order within a short amount of time, the order may not have processed through, and your should contact us again.

An order status and tracking number can be found in the express checkout website. The tracking number will be updated 1~2 business days after your package has been shipped. A shipping confirmation should have been sent via email to the email address provided during the ordering process.

USPS/UPS/FeDEX are our preferred methods. If you need other methods please contact us about your needs.

Olymbros takes great pride in its workmanship and will stand behind its products 100%. If this product does not perform due to a defect in materials or workmanship, we will replace it with the same or a similar product of equal value for a period up to one year.

You should return your Olymbros product at the store or to the online retailer from which it was purchased. Olymbros has made arrangements with our authorized retailers to accept defective products and will support their decision regarding your return at the original point of purchase. For orders placed directly with Olymbros, please see our RETURN POLICY.

If you need to make a change to your order, contact us immediately.

We accept all major credit cards (VISA, MASTERCARD, DISCOVER AND AMERICAN EXPRESS). We also accept PayPal checkout.

Olymbros

Website Contact Page

Email: info@olymbros.us

Please check the SHIPPING & RETURNS page.

Please check the SHIPPING & RETURNS page.